dragon888 Privacy Policy

i Introduction

dragon888 ("dragon888," "we," "us," or "our") operates the online gaming platform at dragon888.asia. We are committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy describes how dragon888 collects, uses, stores, shares, and protects your personal information in connection with your use of our website, games, and related services (collectively, the "Platform").

This Privacy Policy applies to all users of the dragon888 Platform, including registered players, visitors, and any other individuals whose personal data we process. By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

dragon888 processes personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations. We take our obligations under Philippine data privacy law seriously and have implemented appropriate technical and organisational measures to protect your personal information.

1 Data We Collect

dragon888 collects the following categories of personal data from users of the Platform:

dragon888 does not intentionally collect sensitive personal information beyond what is necessary for identity verification and regulatory compliance. We do not collect information about your race, religion, political views, or health status unless directly relevant to a responsible gaming assessment.

2 How We Collect Data

dragon888 collects personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
• Automated Collection: Technical data collected automatically when you access the Platform, including IP address, device identifiers, browser information, and session data collected via cookies and similar tracking technologies.
• Third-Party Sources: Identity verification data from KYC service providers; fraud detection signals from payment processors; publicly available information used to verify your identity or comply with anti-money laundering obligations.
• Payment Processors: Transaction confirmation data from GCash, PayMaya, BPI, BDO, and Metrobank when you make deposits or request withdrawals.

3 Purpose of Processing

dragon888 processes your personal data for the following purposes:

• Account Management: To create, maintain, and manage your dragon888 player account, including authentication and account security.
• Identity Verification (KYC): To verify your identity and age in compliance with applicable regulations, including the requirement that all players be at least 21 years of age.
• Payment Processing: To process deposits and withdrawals via your chosen Philippine payment method (GCash, PayMaya, BPI, BDO, or Metrobank) and to maintain accurate financial records.
• Service Delivery: To provide access to games, process wagers, calculate and pay out winnings, and deliver the full range of dragon888 Platform features.
• Regulatory Compliance: To comply with anti-money laundering (AML) obligations, responsible gaming requirements, and other applicable laws and regulations in the Philippines.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance via live chat and other support channels.
• Responsible Gaming: To monitor gaming behaviour for signs of problem gambling and to administer self-exclusion, deposit limits, and other responsible gaming tools.
• Marketing & Promotions: To send you information about bonuses, promotions, and new games, where you have consented to receive such communications. You may opt out at any time.
• Platform Improvement: To analyse usage patterns, improve the Platform's performance, and develop new features that better serve Filipino players.

4 Legal Basis for Processing

dragon888 processes your personal data on the following legal bases under the Data Privacy Act of 2012 (RA 10173) and applicable regulations:

• Contractual Necessity: Processing required to perform our contract with you — including account management, payment processing, and game delivery — is carried out on the basis that it is necessary to fulfil our obligations to you as a player.
• Legal Obligation: Processing required to comply with applicable laws, including KYC/AML obligations, age verification requirements, and regulatory reporting, is carried out on the basis of legal obligation.
• Legitimate Interests: Processing for fraud prevention, platform security, and responsible gaming monitoring is carried out on the basis of dragon888's legitimate interests in operating a safe and compliant gaming platform, provided those interests are not overridden by your rights and interests.
• Consent: Processing for marketing communications and non-essential cookies is carried out on the basis of your consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5 Data Sharing & Disclosure

dragon888 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, PayMaya, BPI, BDO, and Metrobank receive the financial data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and applicable Philippine financial regulations.
• Identity Verification Providers: Third-party KYC service providers receive identity documents and verification data solely for the purpose of confirming your identity and age in compliance with regulatory requirements.
• Fraud Prevention Services: We may share technical and transactional data with fraud detection partners to identify and prevent fraudulent activity on the Platform.
• Regulatory Authorities: dragon888 may be required to disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities in response to lawful requests, court orders, or regulatory obligations.
• Technology & Hosting Providers: Infrastructure and cloud service providers who host the Platform and process data on our behalf under strict data processing agreements that prohibit them from using your data for any purpose other than providing services to dragon888.
• Game Content Providers: Game software providers may receive anonymised or pseudonymised gameplay data for the purpose of game performance monitoring and improvement. No directly identifiable personal data is shared with game providers beyond what is technically necessary.

All third parties with whom dragon888 shares personal data are required to maintain appropriate security standards and to process your data only for the specified purpose. dragon888 does not transfer personal data outside the Philippines except where necessary and where appropriate safeguards are in place.

6 Data Retention

dragon888 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

When personal data is no longer required, dragon888 will securely delete or anonymise it in accordance with our data disposal procedures.

7 Data Security

dragon888 takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction, including:

• SSL/TLS Encryption: All data transmitted between your device and the dragon888 Platform is encrypted using industry-standard SSL/TLS protocols.
• Password Hashing: Account passwords are stored using strong one-way cryptographic hashing algorithms. dragon888 staff cannot view your password in plain text.
• Access Controls: Access to personal data is restricted to authorised personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Secure Infrastructure: The Platform is hosted on secure, regularly audited infrastructure with firewalls, intrusion detection systems, and regular vulnerability assessments.
• Two-Factor Authentication: dragon888 supports two-factor authentication (2FA) for player accounts to provide an additional layer of security against unauthorised access.
• Incident Response: In the event of a personal data breach that poses a risk to your rights and freedoms, dragon888 will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of RA 10173 and its implementing rules.

While dragon888 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorised access to your account.

8 Cookies & Tracking Technologies

dragon888 uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies may be used:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, preferred payment method, and game display options to provide a more personalised experience.
• Analytics Cookies: Collect anonymised data about how players use the Platform — such as which games are most popular and how long sessions last — to help us improve the service. These are only set with your consent.
• Security & Fraud Detection Cookies: Help dragon888 identify suspicious activity and protect the integrity of the Platform and your account.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. dragon888 does not use cookies to serve third-party advertising.

9 Your Rights Under RA 10173

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by dragon888:

• Right to Be Informed: You have the right to be informed about how your personal data is collected and processed. This Privacy Policy fulfils that obligation.
• Right of Access: You may request a copy of the personal data dragon888 holds about you, along with information about how it is being used.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to applicable legal exceptions.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format where technically feasible.
• Right to Lodge a Complaint: If you believe dragon888 has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact our Data Protection Officer at: [email protected]. We will respond to all verified requests within 15 business days in accordance with NPC guidelines.

10 Minors & Age Restriction

The dragon888 Platform is strictly intended for persons aged 21 years and above. dragon888 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered on the dragon888 Platform or provided us with personal data, please contact us immediately at: [email protected]. We will investigate and take appropriate action promptly.

11 Changes to This Privacy Policy

dragon888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or in-platform notification.

Your continued use of the dragon888 Platform following the posting of an updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way dragon888 handles your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• Platform: dragon888.asia
• Market: Philippines

You also have the right to raise a concern directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have not been respected.